We offer free standard shipping for all orders to Canada and the United States..

• Shipping costs for other markets will be calculated during the checkout process.
• Under normal circumstances, please allow one day for order processing. However, during promotional sale events, there may be a slightly extended processing time.
• Be assured that all orders are meticulously hand-picked and packed with care at our location in Vancouver, BC, representing the dedication of NiliGem Jewelry.
• We inform our valued customers that any potential taxes or charges incurred through customs and duties for imports to other markets are the responsibility of the purchaser..

You can choose between a refund or a credit note on full priced items.

• Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
• All purchases may be returned for refund within 30 days of delivery.
• Return shipping methods and associated costs are the responsibility of the customer.
• Sale items can not be refunded for change of mind.